DRAFT: This module has unpublished changes.
Matthew Ross Mickle
2350 Topaz Lane, High Point, NC 27265
Objective | |
| To obtain a position that will enable me to utilize my strong organizational skills and ability to work well with people. |
Education | |
| 08/2002 to 10/2003, UNC-Chapel Hill, Chapel Hill, NC 01/2006 to 05/2006, UNC-Chapel Hill (did not return following sudden death of my father) Note: 2 years completed 08/2011 to Present, Guilford College B.S. Business Management, Minor in Money and Finance 4.0 GPA (Expected Graduation Date 8/1/2013) |
Work Experience | |
| 01/2008 to Present Piedmont Aviation Component Services, LLC 1031 E. Mountain Street, Bldg. 320, Kernersville, NC 27284 - Customer Service Representative (promoted Jan. 2011)
- Responsible for customer relations for the APU department.
- Provide detailed quotations to customers.
- Responsible for analyzing contract weaknesses and making recommendations on how to strengthen them.
- Provide reasonable resolutions to customer complaints
- Stock Coordinator started as contract employee)
- Responsible for documentation and inventory control in Parts department. Worked on cycle counts.
- Helped to manage a growing list of SKU’s in keeping with FAA requirements.
- Filled walk-up counter orders for technicians of APU and Landing Gear Shops, distributed parts received to appropriate bins. Rotated and organized stock parts.
- Served as back-up for invoicing parts
- Won employee of the month and employee of the quarter awards
Other work experience includes: Southern Roots (fine dining in Jamestown, NC, Server 04/2009 -Present), Roy’s (fine dining in Orlando, FL, worked as a Server’s Assistant), Construction Trade Specialists (worked in demolition). |
Hobbies | |
| Reading, Running, Lifting Weights, Yoga, Nutrition and Helping Others Achieve Fitness Goals |
References | |
| Available upon request |
Summary of Qualifications | |
| - Extensive Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint & Access)
- Proficient in Visual Basic for Applications (VBA). Used for programming and automating company reports in Microsoft Office. I started my own business: www.excelerrorfix.com
- Experience with AS-400 and Quantum Inventory Systems’
- Conscientious worker with “can do” attitude
- Good with Details
- Team player
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